Avature Live Interviews
You can report issues with our Avature Live Interviews using the form down below. We will use this information to continuously enhance our product.
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Dimitri Boylan
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Video
Description
This case was automatically created after a problem with the video service offered by Avature was reported by the client. Information about the difficulty encountered and other technical details can be found in the attached form "Issues in Avature Video"
Case owner
Who is reporting the issue? (Work email)
*
Meeting URL
*
Please provide the complete URL you are using to connect to the meeting
What's the type of problem you are experiencing?
*
Cannot detect microphone, speakers or camera (when in waiting room)
Audio quality issues
Video quality issues
Cannot join the meeting
Others
more
Please explain what other type of problem you faced
Specifically, what's the problem with your audio?
*
Audio is breaking out
Audio doesn’t work (on any headset / microphone)
Too much background noise on the call
more
Specifically, what's the problem with your video?
*
Video is not showing
Video is blinking
Video is lagging
more
What's your role on this meeting?
*
I'm a guest
I'm the moderator
more
Are you experiencing general network connectivity issues?
*
Yes
No
Which network are you connected to?
*
WiFi
5G
4G
3G
Another network
Additional general description of the problem
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